Our knowledge process outsourcing (KPO) department provides relationship management services simplifying the interaction between our customers and their service suppliers and business partners.
The management of these relationships consists in acting as a single front desk before them. once clear guidelines are set out with the leadership of the business and/or family, we manage the day-to-day relationship.
This includes, but isn’t restricted to, observance processes, validated milestones, deadlines and targets, benchmarking results, comparison performance, requesting and comparison quotations, setting budgets, reviewing of legal documentation and agreements and handling the invoicing rules.
This manner we contribute to protecting our customers interests and their wealth.